How to re-download your purchases

At any time, you can download all the products that you purchased from us via our update support page. There are no limits on how many times you can download your products - they're always there whenever you need them!

How to use a discount code

If you have a coupon for use in our store, here's how to apply it:

  • Choose to buy a product or a bundle that the coupon can be used with
  • Enter your e-mail and other information as required
  • When you see your order total, click the Add Coupon link
  • Enter the coupon code and proceed with your payment

Upgrade discounts

If you own one or more products that are also sold in a bundle, you can buy an upgrade for that bundle and receive all the new products you're missing. The more products you already own, the smaller the upgrade fee will be. Please send us an e-mail and tell us which bundle you'd like to upgrade to, and we will get back with a quote and a special checkout link.

Educational discounts

We offer special discounts both to students and faculty members. Please send us an e-mail specifying the details of the educational institution you're studying or working at, and we will get back to you with a coupon code.

License conditions

You can use our software on multiple computers or synthesizers. Feel free to install them on every device that you personally own. There are no limitations.

Return policy

We have a simple return policy – we can refund your order within 15 days after purchase. There are no special conditions – just e-mail us and tell us if you'd like a refund, that's all.

Privacy policy

We do not track website visitors. When you buy a product from us, we only store your e-mail in our database – so that you can request your product download links to be sent to you at any time in the future. We do not store any data apart from your e-mail, not even your name.